OUR TEAM

Meet the experts behind our company

Meet the folks who make it all happen. Our dedicated team is here to help you at every point of your sale. We believe that shopping for plumbing and heating supplies should be a fun, relaxed experience. Take the time to get to know the team of individuals that will make your time at Betts a distinctive experience

Ted joined the Betts Team in June of 2016, and is responsible for moving things (shipping and receiving). His talent comes from the trash industry, though he has learned our products are a little more delicate and smell a whole lot better.  When not getting products to you, he is busy making his garden the envy of the town. 

With more than 30 years of office experience, encompassing numerous fields and business sizes, Dee manages all the crazy price changes happening in the industry. It's a good thing that numbers are her forte because it's helped keep her sane. (Well, that and coffee!)  Family is everything to Dee and when she is not at work she is usually enjoying time with her kids and grandkids.  Live, laugh, love everyday always.

Brian joined the Betts Team in June of 2021 after 36 years in Supermarket Management he moved away from the corporate world to enjoy working for a family owned business in the city he grew up in. Helping our customers to solve their problems from his diverse experience from maintaining rental homes, working in food retail, working on cars or helping a neighbor with a tractor or bulldozer. When not carrying pipes around at work he can be found at home swinging a maul splitting wood or taking his Mustang Boss 302 out for a ride usually to one of his son's sporting events. There is also a very sweet side to Brian with his maple syrup that he boils in the spring, and yes it is delicious! 


This is us....

Each individual in our organization is vital to the Betts Experience. We strive to make your time with us delightful, giving you the information you need to complete your projects.  Our unique team is able to think outside the box, so that our customers can relax knowing they will get the job done.

Knock, Knock...Who is there?  It's Eric the plumber who has been fixing leaks since 2005. Tired of swinging a wrench, he joined us in 2017. His years of experience on large commercial jobs and small service calls, gives him a perspective and understand for all customers. When Eric is not solving problems, he is exploring the back roads of New England.

Kimberley Betts, the 3rd generation owner and President of Betts Plumbing & Heating Supply, Inc, has followed the legacy her grandparents began in 1959. Kim graduated from Elms College in 1996 and has since completed the SBA Emerging Leaders program. Ms Betts learned the business from the ground up, giving her a unique perspective on the industry. Determined to demonstrate that women can compete in an industry dominated by men, Kim has acquired three regional contracts, and gained both Woman Business Enterprise and Disadvantaged Business Enterprise status. Kim’s commitment to uplifting others is displayed through her roles in many organizations including: Girl Scouts, Greater Westfield Chamber of Commerce, Habitat for Humanity, ACWD, IMARK Plumbing, Home Builders and Remodelers of Western MA, American Supply Association and its Woman in Industry Group. Outside -- and sometimes inside -- the office, Kim enjoys her hobby farm, and any activity that brings her close to water.

 After 20 years in a corporate plumbing supply house, Dave decided the commute was too much and decided to come over to the family side. When not on the ice he is freezing in our warehouse making sure everything is where it should be.  Dave has worked counter and inside sales, so he no DMF when it comes to plumbing & heating supplies.